Returns and Exchanges
Nevis Marketing is the exclusive importer and distributor for the UK and Ireland for all the products shown on our website. All products are fully guaranteed and come with a comprehensive warranty but please be aware that in the event of any warranty issue, you would first of all have to make contact with the retailer from whom you purchased the product. Consequently we would always recommend that, for your convenience, you purchase only from a retailer based in the UK or Ireland.
All our products carry a 1 year warranty with the exception of Shark Helmets (5 years) and Interphone products (2 years).
There are many retailers offering discounted prices on the internet who, despite having a “.co.uk” website, are not actually based in the UK and whilst they may well be legitimate suppliers, you may find it less convenient to deal with them on any after sales issues if they are not located in the UK.
In the case of Shark helmets please also note that all ACU certified helmets are supplied with a Gold ACU sticker already attached and this will not be the case if the retailer is not based in the UK.
For any further information relating to the above please feel free to contact us:-
Nevis Marketing Ltd. Tel. 01425 478936 or e mail to firstname.lastname@example.org